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	<title>Comments on: MaXware behind new SAP Netweaver Identity Management</title>
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	<description>Accessing SAP in this brave new open world</description>
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		<title>By: Smit</title>
		<link>http://www.sapfrontend.com/maxware-behind-new-sap-netweaver-identity-management/comment-page-1/#comment-3340</link>
		<dc:creator>Smit</dc:creator>
		<pubDate>Mon, 24 Sep 2007 04:58:52 +0000</pubDate>
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		<description>Another company SAP has bought is Wicom Communications, a privately held company. Based in Espoo, Finland, Wicom offers an all-IP contact center and enterprise communications software. Wicom is used by 200 contact centers and by what SAP said are &quot;contact-intensive multi-sited enterprises&quot; in 18 countries. The idea is to connect functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data. 
The IP-telephony software of Wicom is now called SAP® Business Communications Management software (SAP BCM)</description>
		<content:encoded><![CDATA[<p>Another company SAP has bought is Wicom Communications, a privately held company. Based in Espoo, Finland, Wicom offers an all-IP contact center and enterprise communications software. Wicom is used by 200 contact centers and by what SAP said are &#8220;contact-intensive multi-sited enterprises&#8221; in 18 countries. The idea is to connect functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data.<br />
The IP-telephony software of Wicom is now called SAP® Business Communications Management software (SAP BCM)</p>
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