http://www.sapfrontend.com/maxware-behind-new-sap-netweaver-identity-management/ Accessing SAP in this brave new open world Thu, 28 Aug 2008 12:20:44 +0000 http://wordpress.org/?v=2.5 http://www.sapfrontend.com/maxware-behind-new-sap-netweaver-identity-management/#comment-3340 Smit Mon, 24 Sep 2007 04:58:52 +0000 http://www.sapfrontend.com/maxware-behind-new-sap-netweaver-identity-management/#comment-3340 Another company SAP has bought is Wicom Communications, a privately held company. Based in Espoo, Finland, Wicom offers an all-IP contact center and enterprise communications software. Wicom is used by 200 contact centers and by what SAP said are "contact-intensive multi-sited enterprises" in 18 countries. The idea is to connect functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data. The IP-telephony software of Wicom is now called SAP® Business Communications Management software (SAP BCM) Another company SAP has bought is Wicom Communications, a privately held company. Based in Espoo, Finland, Wicom offers an all-IP contact center and enterprise communications software. Wicom is used by 200 contact centers and by what SAP said are “contact-intensive multi-sited enterprises” in 18 countries. The idea is to connect functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data.
The IP-telephony software of Wicom is now called SAP® Business Communications Management software (SAP BCM)

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